What We Do

TREC Global was able to provide this critical catalyst to success by leveraging our extensive experience in service delivery to develop end-to-end processes for managing programs and delivering them from TREC Pacific. We currently have 350 seats in our Manila center currently servicing US clients. Our available area for expansion is ready to accommodate an additional of 250 seats. From customer management to back end solutions, including web development solutions and AutoCADD services, we were able to accomplish a credible name in the outsourcing industry as one of the most competitive and reliable BPO providers.

TREC brings to you all the necessary components for a superior Call Center and BPO solution, with the benefits of operational efficiency and significant cost savings. We bring you outsourcing excellence through people, processes and experience. We are an extension of your customer support system and we understand that we must build a solid relationship with your customers by gaining their trust, which can only happen by providing a positive experience. We have a process for incorporating your requirements into proven solutions, so the end result is a highly customized solution that is built on a solid foundation.